Address :
Jyoti Kunj , Tundla , Firozabad 283204
Phone :
+91-7300796302
Quality Assurance Policy
1 . Quality Commitment:
1.1. Mission Statement:
• Reshma Foods is committed to delivering high-quality snacks that exceed customer expectations in terms of taste, safety, and nutritional value.
1.2. Continuous Improvement:
• We strive for continuous improvement in our processes, ingredients, and quality control measures to maintain the highest standards in the snacks industry.
2 .Ingredients Sourcing:
2.1. Supplier Selection:
• We partner with reputable suppliers who adhere to strict quality and safety standards for raw materials and ingredients.
2.2. Traceability:
• We maintain thorough records of ingredient sources to ensure traceability and accountability throughout the supply chain.
3. Production Standards:
3.1. Hygiene and Sanitation:
• Our production facilities adhere to rigorous hygiene and sanitation practices to prevent contamination and maintain a clean working environment.
3.2. Adherence to Recipes:
• Our snacks are produced following standardized recipes, and any deviations are documented and addressed promptly.
4. Quality Control Measures:
4.1. In-House Testing:
• We conduct regular in-house testing of both raw materials and finished products to ensure compliance with quality specifications.
4.2. Third-Party Audits:
• Periodic third-party audits are conducted to validate the effectiveness of our quality control measures and to identify opportunities for improvement.
5. Product Safety:
5.1. Allergen Management:
• We have stringent protocols in place to manage and communicate allergen information, minimizing the risk of allergen-related incidents.
5.2. Microbiological Safety:
• Our snacks undergo rigorous microbiological testing to guarantee they meet safety standards and pose no health risks to consumers.
6. Packaging Integrity:
6.1. Seal and Packaging Checks:
• Packaging integrity is regularly assessed to prevent exposure to environmental factors that could affect the freshness and quality of our snacks.
7. Customer Feedback and Resolution:
7.1. Feedback Mechanism:
• We actively encourage and welcome customer feedback on product quality.
7.2. Resolution Process:
• Any quality concerns reported by customers are thoroughly investigated, and corrective actions are taken promptly.
8. Employee Training:
8.1. Training Programs:
• Our employees undergo comprehensive training on quality standards, hygiene practices, and the importance of maintaining product integrity.
8.2. Empowerment:
• Employees are empowered to identify and address quality issues, fostering a culture of responsibility and accountability.
9. Regulatory Compliance:
9.1. Legal Compliance:
• We stay abreast of and comply with all relevant local and international regulations governing the snacks industry.
9.2. Documentation:
• Detailed records are maintained to demonstrate compliance with applicable quality and safety standards.